Returns Policy
Shipping and Return Policy
Thank you for visiting and shopping at Rice Jewelry Website. Following are the terms and
conditions that constitute our Shipping Policy.
Domestic or International Shipping Policy Shipment processing time All orders are processed within the same business day. Orders are not shipped or delivered on If we are experiencing a high volume of orders, shipments may be delayed by 1 day. Please We have a FREE SHIPPING option on orders. Free Shipping delivery estimates 5-7 days Shipping charges for your order will be calculated and displayed at checkout. We offer 2-3 business days Shipment confirmation & Order tracking You will receive a Shipment Confirmation email once your order has shipped, containing your Customs, Duties and Taxes Damages BUT... 1- You can return us damaged glass items in Regular mail and we can replace them FREE and Ship them back to you FREE 2- You don't have to return them to us, just report to us what glass items are damaged on the way, we will replace them FREE on your next order. Please save all packaging materials and damaged goods before filing a claim. Thank You and Have a RICE Day!
weekends or holidays.
allow additional days in transit for delivery.
If there will be a significant delay in the shipment of your
order, we will contact you via email or telephone.
Shipment method Estimated delivery time Shipment cost is also displayed at checkout.
FedEx Overnight * 1-2 business days
* Overnight delivery is only available for orders with delivery addresses within the continental United
States.
Delivery delays can occasionally occur on shipment to P.O. boxes or APO/FPO addresses
Art of Rice ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO
addresses. And All over the world.
tracking number(s). The tracking number will be active within 24 hours.
Rice Jewelry is not responsible for any customs and taxes applied to your order. All
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Rice Jewelry is not liable for any products damaged or lost during shipping. If you
received your order damaged, please contact the shipment carrier to file a claim.
For our customer's satisfaction if any of your glass items are damaged on the way and if you report us via email at "info@ricejewelry.us" or text us at 1-843-695-Rice (7423) as soon as you receive them or same day of delivery, we will replace them for you within two options.
